FAQ

Frequently asked questions

Quick answers about security, bots, exchanges and billing.

General

QuBot X is software that runs automated trading strategies (bots) on your own exchange or broker account, using API keys you control.

It helps. Start with templates, backtests and paper trading, and only trade real money once you understand how a bot behaves.

Yes. The web app is mobile friendly, so you can pause, edit or close bots from any phone or tablet.

Security

No. You connect with trade-only API keys, so QuBot X can place orders but cannot withdraw. Your funds always stay on your own exchange or broker account.

API secrets are encrypted at rest with AES-256 and never written to logs.

Yes, delete the API key on your exchange at any time and the bot stops immediately.

Bots & results

Bots execute a strategy consistently, but no strategy is guaranteed to make money. Results depend on market conditions and your settings. Always backtest, start small and never risk money you cannot afford to lose.

Backtesting replays historical data to see how settings would have behaved. Paper trading runs the bot live on current prices with virtual funds.

Major crypto exchanges such as Binance, Bybit, OKX, Coinbase and Kraken, plus forex and CFD brokers through MetaTrader 5.

Billing

Yes. At checkout you can pay with supported cryptocurrencies such as USDT on TRON, or with the other payment methods enabled by the store.

Yes, you can upgrade, downgrade or cancel at any time from your account. Yearly plans are billed up front at a discount.

In My Account → Orders after you log in.

Still have a question?

Send us a message and we will get back to you.